IMPORTANT ANNOUNCEMENT REGARDING COROA
The COROA Board would like to share important updates with you regarding our office operations and member services. Our goal is to continue supporting you effectively while ensuring the long-term sustainability of the association.
Celebrating Sheilah’s Service
After many years of dedicated service, Sheilah will be retiring from her role with COROA. Her last day with the association will be tomorrow, Thursday, January 29, 2026.
We are deeply grateful to Sheilah for her commitment, professionalism, and care for our members over the years. She has been a steady and familiar presence for many in our community, and we thank her sincerely for the positive impact she has made on COROA.
Transition to a Virtual Office
As part of this transition, COROA will be moving to a virtual office format, and our physical office will permanently close as of end of day tomorrow, Thursday, January 29, 2026.
This change allows the association to reduce operational costs, streamline services, and reinvest resources back into education and support for our members. Many organizations have successfully adopted this model, including our state association, the Oregon Rental Housing Association (ORHA), which transitioned to a virtual office in 2020 and has seen strong results since that time.
We are confident that this format will allow COROA to remain accessible, responsive, and focused on serving our membership well.
Introducing Our New Office Support
The COROA Board is pleased to introduce BJL Seamans, LLC as the virtual independent contractor for the COROA Office. Benjamyn Seamans, founder of the firm, will serve as the primary contact and brings more than ten years of experience in administrative and office management across a variety of industries, delivering strategic support, operational coordination, and process improvement for organizations of all sizes.
Ben also brings extensive experience with ORHA, having served on the ORHA Board from 2018 through 2023 in several leadership roles, including Education Committee Secretary, Vice President, and as an Executive Committee Member. Since that time, he has continued working closely with ORHA and his company currently serves as the virtual independent contractor for the ORHA Office, a role that has been successfully held since 2021. The COROA Board is confident that Ben’s experience, industry knowledge, and deep familiarity with rental housing associations will be a valuable asset to COROA and our members.
BJL Seamans, LLC will officially begin services for COROA on Monday, February 1, 2026. Members may contact Ben directly at info@centraloregonrentalowners.org. Standard business hours are Monday through Thursday from 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m. The COROA office will be closed on all banking holidays, and hours may occasionally be impacted by scheduled vacations. Members will be notified in advance of any such changes.
New Procedures and Updates for Members
Starting immediately, COROA will only be accepting online payments. We will no longer accept cash or checks. If you need assistance processing an online payment, we are happy to help – Please email the COROA office for guidance.
Since we no longer have a physical office, COROA has obtained a new PO Box address: PO Box 5192 Bend, OR 97708. Please note that this address is for official notices only, and we will no longer be processing payments via mail.
We are also implementing a new phone and helpline process. Effective at the end of the day Thursday, January 29, 2026, the COROA office will no longer provide general support via phone and will only provide support via email. This change allows us to provide faster, more accurate responses, track requests efficiently, and ensure all members receive consistent information. The landlord helpline will continue for active members at the same COROA number: (541) 323-6110, and helpline volunteers will remain the same. For membership questions or online payment questions, please email the COROA office.
Ordering paper forms has also changed. Walk-ins are no longer available. All forms must now be ordered and paid for in advance through the COROA website at https://www.centraloregonrentalowners.org/Store (be sure to log into your WildApricot account to obtain member pricing). Once your order is processed, you will receive an email notification, and your forms may be picked up at the Bend Property Management Office (405 NE Seward Ave., Suite 4, Bend, OR 97701) during their business hours: Monday through Thursday, 9:00 a.m. to 5:00 p.m., and Friday, 9:00 a.m. to 4:00 p.m. Thank you to Michelle Bunting for volunteering to handle this new process. If you need assistance placing an order online, please email the COROA office.
Additionally, you can still purchase digital forms using the ORHA Forms Store (this process remains unchanged).
There are also updates to class registration and CE processing. Effective immediately, all class registrations must be completed at least 24 hours in advance and must be paid online. Late registrations will no longer be accepted, and cash or check will not be accepted for class payments. Continuing education turnaround time will now be two-weeks from the class date, while all other processes remain the same. The Landlord Cafe and the Lunch and Learn programs will remain unchanged, as they do not require registration or offer CE credits.
Finally, we want to let members know about an upcoming office closure. Ben has a previously scheduled vacation from February 6 through February 22, 2026. During this time, the office will be closed, and members should expect communication delays on non-urgent matters. Ben will continue to monitor the office email for urgent issues. The landlord helpline will continue normal hours, except Monday, February 16, which is a banking holiday.
We want to thank all members for your continued support. The COROA Board is excited about these changes, which are designed to improve efficiency, streamline services, and provide more for our membership. While we understand change can be challenging, we are confident these updates will help COROA better serve you now and in the future.
Welcome to the Central Oregon Rental Owners Association
COROA is an organization of rental owners and managers who have joined together with a commitment to education and professionalism. Since 1979, COROA has been dedicated to helping rental owners and managers find and keep the best tenants, stay abreast of the latest rental laws, and protect their investments.
COROA members learn to treat their rentals as the business investment they are, and respect their tenants as the clients they are. Our monthly classes cover such topics as screening, evictions, abandoned property, law updates, tax advice and more. We understand that our members include not only seasoned professionals but also brand new rental owners, both of whom learn from the basic classes and also enjoy the more advanced class topics. Equally important is the networking that goes on at our monthly classes. As fellow landlords meet, ask questions, share experiences and learn great information, an association develops grounded on common goals and interests.
COROA represents more than 5000 rental housing units in Crook, Deschutes, Jefferson and Klamath Counties. Our members own or manage as few as one, or more than several hundred units. We are currently the third largest rental owners association in Oregon, and enjoy a membership of approximately 550.
Our affiliation with Oregon Rental Housing Association (ORHA) allows our membership to be part of a much larger and more powerful lobbying group dedicated to passing fair and balanced Landlord/Tenant Laws and legislation. We regularly enjoy speakers from ORHA at our monthly meetings.
COROA Contact info: P.O. Box 5192 Bend, OR 97708, info@centraloregonrentalowners.org
OFFICE # & MEMBER ONLY Hotline # 541-323-6110
Oregon Rent Increase Limits for 2026: 9.5%
For more information on the methodology, calculation, and Consumer Price Index data, see: Maximum Annual Rent Increase, 2026 (Excel file).
Additional information can be found on the Oregon.gov website.
– Updated September 30, 2025 –
